Basic Web

For companies that want to apply livechat well and cheaplythe basic web is an excellent choice. Chatting with several customers simultaneously in convenient windows? A chattranscript after the chat? That possible. This and many more features make the basic web to a excellent choice.

Fully Web-based

You do not need to download or install the application. By using a web-browser you will be able to use the chat anytime and anywhere.

Multiple Chats

Raise the efficiency of yourself and your employees. An operator has the possibillity the assist visitors in mulitple chats.

Pre-chat Form

U can set-up a pre-chat form with questions, which the visitor needs to fill-in before the chat will start.This form gives the operator the opportunity to redirect the chat to the right department.

Standard Chatbuttons

U can place chatbuttons on all your websites. Visitors can click this button to start a chat. This can also be used at safe https-page's.

Style your Chatwindow

Your chatwindow is fully customizable in your own style and logo.

Chat Transcript

After a visitor has ended the chat, he has the possibillity to print or save the chat.

Daily Chatstatistics

You will receive a daily chatreport from the amount of chats.

Chat Offline E-mail Form

No operator online? The chatbutton will automatically be forwarded to a e-mail form.

Large Scala of Overviews

The operator will be able to request a large scala of overviews. For example: pending chats, active chats, completed chats and cancelled chats.

New Incoming Chats

Whenever a new chat applies, the operator will always be warned by a audio/visual announcement. The operator will be warned by a flashing window.

Chat Clarity

All chats can be adjusted for operaters and visitors to create clarity by using colorindications. To prevent waiting irritation both operators and visitors can see if anyone is typing a message.

Auto-link URLs

URL's which are typed by operators, are automatically converted to hyperlinks. The visitor only has to click the link to open the website.

Forward Chats

Give you visitors the best service! An operator can assign his / her chat to another operator.

Operator Session

View the status of all your operator. (online/offline/chatting/ready to answer a chat).

ASP.net Based

Your chats will be safe and secure by the use of ASP.net

Status Operator

If the operator has no time to answer a chat, he can put himsef as 'away'.

Chat Rating

Let your visitors rate your chats.